Terms & Conditions

Terms & Conditions
Booking Conditions
• A 25% deposit of the total is required for all short and medium term reservations. 
• Bank details will be sent on receipt of the reservation and your deposit is requested within 7 days of receipt of this information. Unfortunately we do not accept credit cards or personal cheques. 
• The balance must be paid at least 28 days prior to arrival. 
Cancellation Policy
• If a guest cancels a short or medium term reservation at least 4 weeks prior to the commencement of the rental, then 50% of the deposit paid is refundable. 
• If the cancellation is made between 28 and 15 days prior to arrival, the deposit is not refundable and 50% of the balance of the fees is payable. 
• If cancellation is made less than 15 days prior to arrival or after the guest has arrived, the deposit and balance of rental is payable. 
• All bank charges are paid by the guest. We strongly recommend that our guests take out an insurance policy to cover possible cancellation. 
Longer Term Bookings
For longer term bookings (minimum of 9 months), a  deposit equal to three month's rental is required (this includes, first and last month’s rental and security 

deposit). Rent is then due monthly in advance. The tenancy agreement is for a limited term and may be extended for a further 6 months. After the initial period, the agreement may be terminated by either party giving the other three months notice in writing. 
Check In and Out Times
Check-in time: 15.00 hrs
Check-out time: 12 noon
In most cases we can be flexible with these times to fit in with our client's flight times.
We regret that we do not normally accept children under the age of 12. For the comfort of our guests we ask that guests observe a no-smoking policy within the apartment. We also ask guests to kindly observe the very simple and common-sense "rules" concerning life in the Banyan Court complex. These rules are outlined in a presentation folder awaiting your arrival. You can request a copy in advance if you wish.
We do not ask our guests for a security deposit. Broken items should be reported to the agent, Ann Joseph-Grant, who will arrange replacement at your cost. 
Liability
Under no circumstances will we accept liability for any injury sustained to our guests or their visitors whilst on the premises, or for loss or damage to their personal property.


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